Animal essence the practice of veterinary physiotherapy & Naturopathy

Privacy policy

1. Data protection at a glance

General Notes

The following notes give a simple Overview of what happens with your personal data when you visit this Website. Personal data are all data with which you can be personally identified. Detailed information on data protection please refer to our below listed privacy statement.

Data recording on this Website

Who is responsible for the data collection on this Website?

The data processing on this Website is carried out by the website operator. Its contact details can be found in the section "note to the responsible body" in this privacy policy.

How do we collect your data?

Your data will be collected for a fact that you inform us of this. This can be, for example, data that you enter in a contact form.

Other data can be automatically or after your consent when you visit the Website through our IT systems. The mainly technical data (e.g. Internet browser, operating system or time of the page call) are. The collection of this data is automatic as soon as you enter this site.

What do we use your data?

Part of the data is collected to ensure a flawless provision of the Website. Other data can be used to analyse your user behaviour. If the site contracts closed, or can be initiated, to be offers of the transmitted data, but also for the contract, purchase order or other order requests are processed.

What rights do you have regarding your data?

You always have the right to receive free information about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to the processing of data, you can revoke this consent at any time with effect for the future. In addition, you have the right to request, in certain circumstances, the restriction of the processing of your personal data. Furthermore, there is a complaint you have the right to the competent Supervisory authority.

For this purpose, as well as other questions relating to privacy, you can contact us at any time.

2. Hosting

We host the content on our Website with the following provider:

Strato

Provider Strato AG, Otto-Ostrowski-Straße 7, 10249 Berlin (hereinafter referred to as "Strato") is. When you visit our Website, recorded Strato various log files, including IP addresses.

For more information, please refer to the privacy statement of Strato: https://www.strato.de/datenschutz/.

The use of Strato is done on the basis of article 6 Para. 1 lit. f DSGVO. We have a legitimate interest in a reliable representation of our Website. If a corresponding consent has been requested, the processing only on the basis of article 6 Para. 1 lit. a DSGVO and § 25 Abs. 1 TDDDG, to the extent that the consent includes the storage of Cookies or to access information in the terminal equipment of the user (e.g., Device Fingerprinting) in the sense of the TDDDG. The consent is revocable at any time.

Order processing

We have concluded a contract for order processing (AVV) to use the above-mentioned service. This is a data protection law, prescribed by the contract, ensure that these processes the personal data of our website visitors according to our instructions and in compliance with the DSGVO.

3. General notes and mandatory information

Privacy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection Declaration.

If you are using this web site, are collected for a variety of personal data. Personal data are data with which you can be personally identified. The present data protection Declaration explains which data we collect and what we use them for. It also explains how and for what purpose this happens.

We point out that data transmission on the Internet (e.g. communication by E-Mail) security gaps. A complete protection of data against access by third parties is not possible.

Note to the responsible body

The responsible body for data processing on this Website is:

Natascha Rosner
Hintere Seestraße 8
71111 Waldenbuch

Phone: 017620687448
E-Mail: info@tierwesen.com

The responsible body is the natural or legal Person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, E-Mail addresses, Etc.) decides.

Storage duration

To the extent that within this privacy policy was no more specific storage duration, will remain your personal data with us, until the purpose for data processing is omitted. If you are looking for a legitimate Extinguishing claim or consent to data processing revoked periods delete your data, unless we have no other lawful grounds for the storage of your personal data (e.g. tax or commercial law retention); in the latter case, the deletion is done after these reasons.

General information on the legal bases of the data processing on this Website

If you have consented to the data processing we process your personal data on the basis of article 6 Para. 1 lit. a DSGVO or art. 9, Para. 2 lit. a DSGVO, insofar as special categories of data under article 9, Para. 1 DSGVO are processed. In the case of an Express consent in the Transfer of personal data in third countries, the data processing takes place on the basis of article 49, Para. 1 lit. a DSGVO. If you are in the saving of Cookies or the access to information in your device (for example, via have consented Device Fingerprinting), the data processing on the basis of § 25 Abs. 1 TDDDG. The consent is revocable at any time. Your data for the fulfillment of the contract or for the execution of pre-contractual measures are needed, we will process your data on basis of article 6 Para. 1 lit. b DSGVO. Furthermore, we process your data, unless these data are for the fulfilment of a legal obligation to do so on the basis of article 6 Para. 1 lit. c DSGVO. The data processing may also interest on the basis of our legitimate according to art. 6 Para. 1 lit. f DSGVO be done. On each in individual cases, the relevant legal bases will be informed in the following paragraphs of this privacy policy.

Recipients of personal data

In the context of our business, we work with various external Agencies. In this case, a Transfer of personal data to these external Agencies is required. We disclose personal data to external Bodies, if this is in the context of a contract fulfilment is necessary if we are legally obliged to do so (for example, disclosure of data to tax authorities), if we have a legitimate interest under art. 6, Para. 1 lit. f DSGVO on the disclosure, or if any other legal basis that allows the transmission of data. The use of processors, we pass on the personal data of our customers on the basis of a valid contract and order processing. In the case of a joint processing of the contract on joint processing is closed.

Revocation of your consent to data processing

Many data processing operations are only possible with your Express consent is possible. You can revoke an already given consent at any time. The legality of the revocation occurred, data processing remains unaffected by the withdrawal.

Right of objection against data collection in special cases and against direct advertising (art. 21 DSGVO)

IF THE DATA PROCESSING ON THE BASIS OF ART. 6 para. 1 LIT. E OR F DSGVO, YOU WILL HAVE THE RIGHT AT ANY TIME, FOR REASONS ARISING FROM THEIR PARTICULAR SITUATION, AGAINST THE PROCESSING OF YOUR PERSONAL DATA TO SUBMIT AN OBJECTION; THIS ALSO APPLIES TO A RULES-BASED PROFILING. THE RESPECTIVE LEGAL BASIS ON WHICH A PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY STATEMENT. IF YOU FILE AN OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE ARE ABLE TO COMPELLING PROTECTION WORTHY TO PROVE GROUNDS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ASSERTION, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 ABS. 1 DSGVO).

YOUR PERSONAL DATA ARE PROCESSED TO OPERATE DIRECT ADVERTISING, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOU OF PERSONAL DATA CONCERNING HIM FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT RELATES TO SUCH DIRECT ADVERTISING. IF YOU DISAGREE, WILL NO LONGER USE YOUR PERSONAL DATA FOR THE PURPOSES OF DIRECT ADVERTISING (OBJECTION PURSUANT TO ART. 21 ABS. 2 DSGVO).

Right to complain to the competent Supervisory authority

In the case of infringements of the DSGVO to Lodge a complaint to the Concerned law with a Supervisory authority, in particular in the member state of your habitual residence, your workplace or the place of the alleged infringement. The complaint consists of right and without prejudice to any other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process on the basis of your consent or in fulfillment of a contract automatically, to let or to a third party in a commonly used, machine-readable Format to hand. If you require the direct Transfer of data to another person responsible, this will only be done to the extent technically feasible.

Information, correction and deletion

You have. in the framework of the applicable statutory provisions the right at any time to free information about your stored personal data, their origin and recipient and the purpose of the data processing and, if necessary, a right to rectification or deletion of this data For further questions and questions concerning person-related data, you can contact us at any time.

Right to restriction of processing

You have the right to demand the restriction of the processing of your personal data. To do this, you can contact us at any time. The right to restriction of processing in the following cases:

  • If you contest the accuracy of your personal data stored with us best, we usually need time to verify this. For the duration of the audit you have the right to demand the restriction of the processing of your personal data.
  • If the processing of your personal data is injustice moderate/, you can require the deletion of the restriction of the processing of data.
  • When we no longer need your personal information, however, you need to exercise, defend or claim legal entitlements, you have the right to require the deletion of the restriction of the processing of your personal data.
  • If you have an objection according to article 21 Para. 1 DSGVO is inserted, must be a balance between your and our interests. As long as it is not yet clear whose interests predominate, you have the right to demand the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, except for these data from their storage – with your consent or for the establishment, exercise or defense of legal claims or for the protection of rights of another natural or legal Person or for reasons of important public interest of the European Union or of a member state to be processed.

SSL or TLS encryption

This site uses, for security reasons and to protect the Transmission of confidential content, such as orders or requests that you send to us as the site operator, an SSL or a TLS encryption. An encrypted connection is indicated by the fact that the address line of the browser from "http://" will change to "https://" and the lock Symbol in your browser line.

If the SSL or TLS encryption is activated, can be used to read the data you transmit to us, not by a third party.

4. Data recording on this Website

Contact form

If you leave us via the contact form requests, the information will be stored in your details from the inquiry form, including the stated contact data, for the purpose of processing the request and in case of follow-up questions with us. This data will not be shared without your consent.

The processing of these data takes place on the basis of article 6 Para. 1 lit. b DSGVO, provided that your request relates to the performance of a contract or for carrying out precontractual measures is required. In all other cases the processing is based on our legitimate interest in the effective processing of the requests (article 6, Para. 1 lit. f DSGVO) or on your consent (art. 6, Para. 1 lit. a DSGVO) if this has been requested; the consent is revocable at any time.

In the contact form data entered will remain with us until you ask us to delete, your consent to storage is revoked or the purpose for the data storage lapses (e.g. after completion of the processing of your request). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Request by E-Mail, telephone or Fax

If you contact us via E-Mail, telephone or Fax will be stored to your request, including all resulting personal data (Name, request) for the purpose of processing your request and processed by us. This data will not be shared without your consent.

The processing of these data takes place on the basis of article 6 Para. 1 lit. b DSGVO, provided that your request relates to the performance of a contract or for carrying out precontractual measures is required. In all other cases the processing is based on our legitimate interest in the effective processing of the requests (article 6, Para. 1 lit. f DSGVO) or on your consent (art. 6, Para. 1 lit. a DSGVO) if this has been requested; the consent is revocable at any time.

By you to us via contact requests sent data will remain with us until you ask us to delete, your consent to storage is revoked or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Communication via WhatsApp

For the communication with our customers and other third parties we use, among other things, the Instant-Messaging service WhatsApp. Provider of the WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

The communication is done with the end-to-end encryption (Peer-to-Peer), which prevents WhatsApp or other third parties access to the communication, you can gain content. WhatsApp, however, access to metadata that arise in the course of the communication process (e.g., sender, recipient, and date). We also point out that WhatsApp shares, according to its own statement, the personal data of its users with its US-based parent company of the group Meta. Further Details on data processing, please refer to the privacy policy of WhatsApp: https://www.whatsapp.com/legal/#privacy-policy.

The use of WhatsApp is made on the basis of our legitimate interest in a quick and effective communication with customers, prospects and other business and contract partners (art. 6, Para. 1 lit. f DSGVO). If a corresponding consent has been requested, the processing of data exclusively on the basis of the consent; this is, at any time with effect for the future revocable.

The between you and us on WhatsApp exchanged communication content shall remain with us until you ask us to delete, your consent to storage is revoked or the purpose for the data storage lapses (e.g. after completion of the processing of your request). Mandatory statutory provisions – in particular retention periods – remain unaffected.

The company has a certification in accordance with the "EU-US Data Privacy Framework" (DPF). The DPF is an Agreement between the European Union and the United States, to ensure compliance with European privacy standards in the case of data processing operations in the United States. Each of the DPF certified company is committed to this privacy standards. For more information, refer to the provider under the following Link: https://www.dataprivacyframework.gov/participant/7735.

We have concluded a contract for order processing (AVV) with the above-mentioned providers.

5. eCommerce and payment providers

Process of customer and contract data

We collect, process and use personal customer and contract data for the establishment, content-related design and changes to our contractual relations. Personal data about the use of this Website (usage data) we collect, process and use only to the extent necessary to provide the user with the use of the service or settle. The legal basis for this is article 6, Para. 1 lit. b DSGVO.

The collected customer data shall be deleted after completion of the order or termination of the business relationship and the expiry of any existing statutory retention. Statutory retention periods remain unaffected.